Dear Ms. Ariel Shaffer

Thank you for taking great care of my mom during her stay in the Lancaster General Hospital. Your patience and kindness gave her comfort and helped her get past the difficult times in the past two days. Despite the long hours (3AM to 7PM), you went above and beyond for your patients. You have my deepest respect for the works that you do for people and for my mom in particular. Although you probably never get to read this, I still want show my appreciation and gratitude. Please continue to do what you do because you make this world a better place to live.

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