Letting Go of the Words (Second Edition)
Truth be told, I didn’t read the first edition of Janice (Ginny) Redish’s Letting Go of the Words simply because I couldn’t get past the reprehensible cover design. After hearing a couple of recommendations from the folks in the web content industry, I decided to give the second edition a read and it turns out to be quite useful, especially tips on writing effective headings, clear sentences and meaningful links. Must-read for anyone who writes for the web.