Recommendation Letter From Molly Brauer

I was go through my old boxes and came across a letter my former supervisor at George Washington University School of Business. On November, 4, 2008, Molly Brauer wrote:

To Whom It May Concern:

I have known Donny Truong for about a year, and during that time he has impressed me as a very thoughtful, hardworking, problem-solving, diplomatic person.

When I called one of Donny’s references during the hiring process, the gentleman I spoke to said, “Donny will quietly win the respect of everyone around him.” And that endorsement has rung true every day I’ve worked with him. Donny has a sterling work ethic, and the ability to organize and prioritize tasks efficiently and effectively.

He has been working for the Office of Communications in the GW School of Business for about nine months, and everyone he’s worked with has been very pleased with his work—both his cooperative spirit and his finished products.

Donny works with a wide variety of people in senior positions and much lower positions and treats everyone with the same respect. He is an excellent team builder and a good listener. Beyond his work ethic, Donny is a creative problem solver who finds elegant solutions to complex problems, taking into account the diverse needs of sometimes incongruent groups masterfully.

Donny works hard and learns quickly. He came to this country when he was 12 years old, learned a new language, and managed to attend college and find work in his chosen field – no small task. His only weakness is some minor difficulty with written and spoken English; his comprehension is excellent and he reads broadly.

I recommend Donny highly because I believe he will succeed at anything he puts his mind too; his life is testament to that.

Yours sincerely,

Molly Brauer

2023-2024 Self Evaluation

It’s time for the annual performance review. Started last year, I am keeping track of my responsibilities. Since I write on the daily basis, documenting my work flowed smoothly into my routine. Around this time of the year, I had always dreaded the self evaluation. This year, I am going incorporate my year-long tasks into the evaluation.

Specific examples which demonstrate the employee’s job knowledge and execution:

  • Created Scalia Forum Save The Date Invitation
  • Worked with the alumni office on class notes
  • Worked on WordPress update requests
  • Worked with University on moving to GA4
  • Provided ITS access to our Google Tag Manager account
  • Reworked the slides to double up the dimensions to ensure better image quality on large-screen TVs
  • Attended 2023 Computer In Libraries Conference
  • Created promotions for the 23rd Annual Judicial & Legislative Reception
  • Met with Beacon Technologies to get quotes on HTML and migration for Cascade
  • Met with Cascade to get quotes for portion of migration and templates
  • Recommended specs for the production server: Cloudflare Add-on for CDN and security, 16 CPU Cores, 20GB Memory, 160GB SSD Space, and 5TB Data Тransfer
  • Compared monthly price for cloud hosting services including DigitalOcean, SiteGround, etc.
  • Worked with colleagues on Google Tags.
  • Provided feedback to a fellow designer on banner designs
  • Worked with director of technology on the calendar
  • Work with the web content specialist on site updates
  • Worked on WordPress support with colleagues
  • Researched on Cascade to understand more about its architecture and to ask questions.
  • Discussed server administrations with Beacon Technologies
  • Upgraded MODX to 3.0.3
  • Upgraded PHP to 8.1 on production server
  • Upgrade MySQL 10.3.34 on production server
  • Rewrote the NGINX web rules to force HTTP to HTTPS on production server

Specific examples which demonstrate effectiveness in organizational relationships:

  • Published MVETS’s 2022 Year in Review. Highlights of what they had done in 2022.
  • Worked with Law Review staff on developing their new website. The current site was a huge mess. It was powered by the Elementor Full Site Editing plugin. The plug-in was not working correctly. They kept running into issues. I had a meeting with them and I suggested that they need to get off Elementor and migrate over to Gutenberg. They hired developers to do the redesign. I gave them advice and guidance.
  • Made ppdates for Voices for Liberty’s Call for Proposal Request
  • Worked with Admissions staff to show them how to update the CAS intranet so they can link to videos and PDFs
  • Restructured Working Papers on our site and on SSRN
  • Posted course schedules
  • Attended 2023 Computers in Libraries Conference
  • Discussed whether higher institutions should continue to use social media. Why do we send our users to other social media sites where we don’t have control of the content? The sources aren’t reliable. We should instead draw the users from other networks to our site where we have complete control.
  • Discussed Open AI (ChatGPT) and Metaverse (VR)
  • Attended sessions on web content strategy and web security, which I found useful.
  • Tested out WordPress 6.2 release. The Site Editor was out of beta and very stable. You can do anything without knowing any code. It’s quite impressive.
  • Worked with the Director of Technologies to move the courtroom videos to WordPress so he can shut down the server upstairs. We should consider moving it into Cascade as well for the migration.
  • Renewed SiteImprove for another year.
  • Worked on Scalia Forum graphics for print menu, signages, and digital screens.
  • Collaborated with the Web Content Specialist to take care of change requests.
  • Supported WordPress sites for the Centers.
  • Worked on the Arts & Entertainment Advocacy Clinic website in WordPress.

Status and results of previously agreed-upon performance goals and objectives:

  • Launched Student Bar Association Website
  • Launched the Art Clinic Website
  • Published the Request for Proposal for Voices for Liberty Website
  • Put together the landing pages for the IP program
  • Handled update requests
  • Added new adjunct faculty members
  • Updated profiles and People Finder
  • Updated course schedule
  • Updated tuition costs
  • Updated student organizations and their officers
  • Published the web version of the fall 2023 course schedules.
  • Fixed the Events Calendar Issues with duplicating titles.
  • Published the Transcript Information for International Students for LLM and FLEX LLM pages.
  • Work with the Dean of Admissions on the admit/incoming switchover.
  • Designed Voices For Liberty’s speakers page with bios and photos.
  • Finished putting up the summer course schedule
  • Put the fall course schedule together. The page was ready. Just waiting for the greenlight to publish.
  • Added 3 new courses: Law 246, Law 370, Law 427
  • Worked with career staff to post the job fair on the CAS intranet
  • Worked with career staff to upload videos to the CAS intranet
  • Worked with Director of Admissions to add transcript evaluation on LLM and Flex LLM pages
  • Worked on adding Google Scholar for faculty members
  • Worked with Gray Center to give vendor access to their site
  • Worked on the IP Program landing page.
  • Worked on updating MVETS pages.

Examples which demonstrate the supervisor’s Operational Leadership

  • Created email invitation for the Annual Fall Kick-off Reception.
  • Ran a report in Eventbrite for the Capitol Hill Alumni Reception.
  • Worked with students to put together the announcement for the Moot Court Competition.
  • Participated in the Law Library’s summer workday & Learning institute.
  • Updated and added new Faculty pages.
  • Created Mason Mentors Profiles for Fall 2023
  • Created an online form for students to submit their profile pictures.
  • Worked on admissions orientation agendas
  • Updated JD Tuition & Costs
  • Added new full-time faculty members
  • Updated the course schedules for David and Margarita
  • Updated forms for Record Office
  • Added and trained new content editor for Trial Ad student organization
  • Added request form for Event Planning
  • Added new content editor for Admit Intranet
  • Updated Incoming information for the intranet and switch from Accepted homepage to Incoming homepage
  • Worked with Beacon Technologies to set up SSL certificates and sFTP access for the new server.
  • Took the FREE Annual Cascade CMS End User Training Webinar.
  • Worked with outside consultants to set up 4 WordPress microsites: , , , and
  • Worked with ITS and HR to get outside consultants access to our VPN.
  • Updated the Fall 2023 Incoming Class Profiles
  • Updated the ranking page
  • Worked on revising the Online LLM in U.S. Law and Online Global Antitrust Law & Economic landing pages.
  • Attended the WordCamp Conference. Since I had been getting lots of requests for WordPress sites, the conference was very helpful. It had a very strong, passionate, and ambitious community. They focused on Gutenberg, accessibilities, and longevity. They were working on a 100-year goal.
  • Removed all course schedules and syllabi.
  • Republished 2 years course schedules and syllabi.

Examples which demonstrate the supervisor’s Mentoring and Coaching

  • Fixed CAS login issues.
  • Contacted an alumna about accessing the alumni directory site.
  • Completed training: 2023 Mandatory Role-Based Technical IT Security Awareness.
  • Completed training: University Policy 1204: Prohibited Relationships with Students.
  • Updated webinar pages for Online LLM.
  • Updated course schedule.
  • Created HTML version of course schedule.
  • Updated course descriptions.
  • Designed Sixth Scalia Forum’s save the date, invitation, and graphics.
  • Replaced the WordPress sliders for the monitors. Soliloquy cut off the top of the slides every time new sliders were added. Smart Slider solved that issue.
  • Fixed the WordPress Events Calendar for Voices for Liberty website.
  • Re-uploaded course schedules and syllabi from 2021 to 2023.
  • Relaunched the Online LLM U.S Law and Online Antitrust pages.
  • Updated admissions pages requested by Sabrina.
  • Supported outside consultants on WordPress for the 4 JM sites.
  • Assisted the Gray Center WordPress site including adding new editors and authors.
  • Assisted Law & Liberty WordPress site to provide editors and authors access.
  • Continued to update Fall course schedules and syllabi.
  • Updated the WordPresss kiosk site.
  • Upgraded to MODX 3.0.4
  • Created Alumni News block on the homepage and archive page.
  • Trained alumni staff to make updates in MODX.
  • Updated Voices for Liberty pages.
  • Designed Sixth Annual Scalia Forum Invite
  • Updated Records language
  • Created a faculty site for a faculty member
  • Created and updated Voices for Liberty pages
  • Updated Admitted Student Intranet
  • Updated Mediation Course Description
  • Updated Arts Clinic webpages
  • Created a form for Alumni Newsletter
  • Updated Flex LLM Spring 2024 Course Schedule
  • Migrated CDN and Firewall from StackPath to CloudFlare
  • Created a Thanksgiving card.
  • Created a holiday party card.
  • Updated requests from the Records office.
  • Updated U.S. Law and Antitrust Online requests.
  • Updated MVETS requests.
  • Updated course schedules.
  • Created new events pages for Voices for Liberty.
  • Created a new site for Global Wealth Management.
  • Reviewed the testing pages and templates for the new
  • Switched to CloudFlare’s CDN and Firewall for MODX Cloud.
  • Switched the Admit Intranet from incoming landing page to accepted landing page.
  • Created a new subscriber user for Admit Intranet.
  • Changed student org’s descriptions.
  • Fixed the job links on the homepage.
  • Fixed SSL Certificate issue for JM landing sites.
  • Created save the date card for the Sixth Scalia Forum.
  • Created graphic banners for CMEIL.

Performance and development goals and objectives

  • Complete the migration to the new content management system (Cascade)
  • Make the transition to the new CMS
  • Learn the admin side of the new CMS
  • Provide support for the new CMS
  • Collaborate with colleagues on the new CMS
  • Continue to support WordPress Multisites 
  • Grow the network of WordPress-powered sites
  • Make the transition to the Gutenberg editor
  • Create new WordPress theme to meet the Mason new branding
  • Support the law school members (faculty, staff, admin, students) with web-related technologies
  • Support the web team members
  • Collaborate with the library technology admin
  • Attend web development conferences to sharpen up my skills
  • Attend design conferences to stay on top of the trend
  • Dive deeper into web accessibility
  • Get ready for AI, especially ChatGTP

Layout Patterns for Scalia Law School Website

When I took over the law school website, responsive design started to gain traction. In my interview presentation, I made the promise that I would make the whole site responsive if I were hired. Even though I had very little knowledge on server administration, which was the main responsibility of the web services developer position, I was hired.

My supervisor at the time told me, “Although you don’t have much backend knowledge, you have a strong sense of design. I am sure you will be able to pick up all the server stuff.” I was thrilled that she had more confidence in me than I did in myself.

To keep my promise, I ripped out all the HTML and CSS and rewrote them from the ground up. I also approached mobile first in my responsive redesign. I did not use any frameworks; therefore, everything I coded tailored to the site—nothing more, nothing less. At that time, we still used floats for layouts, but as soon as the CSS grid landed on major browsers, I rewrote the CSS to take advantage of the grid functionality.

To give our site more flexibility, I developed layout patterns based on the grid system. I put together a demo page to show different combinations (buttons, images, text, video). The grid can accommodate at least 12 layouts. The best part is the fluidity of the grid system. It is made to adapt to any digital device.

How I Become a Type Advisor

Since the release of my book, Vietnamese Typography, in the winter 2015, I have had the opportunity to collaborate with type designers and type foundries around the world. I reviewed their diacritics and made recommendations to improve legibility and readability for Vietnamese readers.

When I decided to drop my book on the open web, I wanted to provide a complete resource for designing Vietnamese diacritics. I did not think about the advising service until David Jonathan Ross reached out to me to review his hyper-stylized typeface called Fit. As the name of the typeface suggested, everything must fit—even the diacritics. The double-stacked marks in Vietnamese proved to be a challenge. We went back and forth many rounds until we came to the perfect fit. In our collaborative efforts, I learned about his design process and decision making.

After my work with David, I realized I could offer similar advice to other type designers. As my site reached the type community, requests for reviewing Vietnamese diacritics rolled in from different parts of the world, including Dalton Maag in London, TypeTogether in Vinohrady, Sandoll in Seoul, Fontwerk in Berlin, Grilli Type in Lucerne, Klim Type Foundry in Wellington, TypeNetwork in Seattle, and Frere-Jones Type in Brooklyn. For a complete list, visit my client section.

In addition to typefaces, I review apps, websites, and any materials with Vietnamese text. As a result, I added type advisor to my resúmé to make the title official.

Web Résumé

What tools do you use to create your résumé nowadays? Many years ago, I created my résumé using Microsoft Words. It was great for catching spelling errors and grammars, but the typesetting was not good. I had to use system fonts like Arial or Verdana to make sure my typography wouldn’t screw up.

Later on, I switched to Adobe Illustrator so I could have control of my typography. The final PDF file could be printed on paper or uploaded to my website. Nevertheless, I wanted to create a true web version of my résumé for accessibility. Having to keep two versions of my résumé was a bit cumbersome. As a result, I designed my résumé with HTML and CSS first then I used CSS printing media query to create the final PDF for printing. Now I only keep the web version of my résumé.

In Professional Web Typography, I walked through the markups for a two-column and three-column layout for creating a web résumé. You can download the source codes for all of the projects in the book to practice your web and typographic skills.

Take a look at my web résumé. It can also be printed out on paper. I added a new position as a type advisor to my résumé. Since the launch of Vietnamese Typography, in 2016, I have been advising type designers around the world with Vietnamese diacritics. I am so glad that I made the book available for free. I am in the process of working with a company that I greatly admired and they required an official title; therefore, I am also a type advisor.

Twelve Years at Scalia Law School

Today marks my 12th year working at George Mason University’s Antonin Scalia Law School. Twelve years at the same job is a long time, especially in the web industry. I worked under three different deans. I had a great run with my previous supervisor for a decade. She retired last year. I miss her terribly.

My title as Director of Design and Web Services remains the same, but my role has changed drastically. I am moving away from hands-on design and development and taking on more providing direction. I don’t mind directing at all since I still do hands-on design and development on my own projects. I won’t lose my design and technical skills.

For the law school’s main website, the technical portions are being outsourced. We are throwing lots of money at outside vendors and the top is clueless; therefore, my responsibility is to make sure that the designs and developments are up to our standards. I offer my advice and expertise even if they aren’t taken.

As the main website becomes less of my responsibility, I am taking on a more prominent role on the network of Scalia Law Sites. I recognized the needs for a network of websites many years ago and I created the WordPress Multisite for the law community. In collaboration with the University’s ITS, my team supports and maintains almost 40 sites. The network is growing and we still have tons of work to do.

I don’t know what my future with the law school will be. I don’t want to think too far ahead. I no longer have the passion, but a job is a job. I don’t need the passion, the motivation, or the inspiration to do my job. I just need to put in my time and get out at the end of the day. Work is no longer on my mind after hours. I don’t let all the bureaucracies and incompetencies distract me. I balance my work and life. I enjoy the benefits I have earned in the past twelve years. I need to do what I need to do to support my family.

Taking the Shuttle

In 12 years at George Mason, I am taking the shuttle to work for the first time. A few years ago, I discovered that Mason offered free shuttle service from Fairfax to Arlington, but I hadn’t had the motivation to take advantage of it. I wanted to take my car just so I could drive to the Powhaton Springs Skatepark on my lunch break. As much as I loved going to the skatepark, I felt guilty about paying for the parking, toll, and gas.

As my car is aging and in need of constant repairs, I need to just make the move. I don’t want to spend too much money fixing my car. I definitely don’t want to buy a new car either. So let’s get back to public transportation. The shuttle is provided by Mason; therefore, it is semi-private.

I woke up this morning and walked over to the main campus. The walk took 20 minutes. The shuttle stopped at Rappahannock River Lane at 8:20 am. The shuttle was big and comfortable. There were only five of us. Air conditioning was blasting and WiFi was available so I could start my work day right on my commute. I arrived at Scalia Law at 9:00 am.

I definitely can do this. I am going to cancel my parking permit and take the shuttle. It takes me 12 years, but better late than never.

Note to self: I will save $85 a month on parking fee.

2022-2023 Self Evaluation

The self review process has changed bit this year with less questions and less verbiage. I was told not select outstanding performance, unless my performance was truly outstanding. I never selected outstanding in the past, but former supervisor always selected outstanding in her review of my performance. I also have a new supervisor this year and I don’t know what to expect. I chose successful across the board. I hope my new supervisor agree, but I am not going to lose sleep over it.

Job Knowledge & Execution

  • Stayed on top of responsibilities as Director of Design & Web Services
  • Made a major upgrade from MODX version 2 to version 3
  • Implemented web application firewall (WAF) to tighten security
  • Implemented content delivery network (CDN) to speed up performance
  • Upgrade PHP version 7 to 8
  • Improved HTML and CSS for richer content delivery
  • Revised and improved accessibility
  • Worked with our Web Content Specialist to keep content up-to-date
  • Developed a solution to display banners on digital monitors to promote the law school activities
  • Built out calendar for public events
  • Worked with Events Manager to promote the law school special events
  • Worked with outside vendors on digital advertising and marketing
  • Supported research centers with their WordPress websites
  • Collaborated with University’s IT on web-related projects
  • Developed new skills by learning and researching on Cascade CMS

Organizational Citizenship/Relationships

  • Supported faculty members with their digital requests
  • Worked with administrators on website updates and developments
  • Provided website solutions for admissions offices, career center, and research centers
  • Worked with everyone in the Law School to meet expectations of quality, accuracy, timeliness, ethics, professional conduct, and service to the university community
  • Took web accessibility and diversity seriously to support the university’s commitment to diversity, equity, and inclusion
  • Accessible to others and responsive to their questions, needs, and concerns

Goals, Objectives, & Results

  • Keep our websites in the best condition
  • Support the Dean Strategic Communications and Marketing in web marketing and communications
  • Collaborate with Faculty Services Librarian & Assistant Director of Communications and the Technology Services team on web-related technologies and digital designs

Operational Leadership

  • Led web development and design research, implementation, and execution
  • Initiated projects including WordPress theme design and documenting our processes
  • Supervised and mentored the web team
  • Provided opportunities for team members to reach their goals

Mentoring & Coaching

  • Encouraged team members to learn through online resources and conferences
  • Encouraged team members to take on projects that will help them grow their career
  • Opened to help others who need feedback on graphic design and web development
  • Updated the web design and development blog to provide in-depth documentation on MODX and all of the special features that I have implemented over the years
  • Encourage team members to contribute to the blog, which allows them to improve their analytical skills


  • Successfully maintained high-quality websites for over a decade
  • Continuously improving performance, engagement, usability, and accessibility
  • There are many opportunities for improvements including creating new exciting contents and removing outdated materials


  • Improve the CMS manager to provide an easier way for non-technical users to make updates
  • Looking forward to new challenges including Implementing a new content management system
  • Improve contents with engaging stories, videos, and interactions

Ten-Year Service Award

I managed to miss the 2022 University Day Service Awards ceremony yesterday. Blame it on the midterm election. Today I received a thank-you ecard from Provost, Executive Vice President & Professor Mark R. Ginsberg:

I want to express my appreciation for all you have done for Mason and congratulate you on your recognition of service. Your talents, efforts and contributions have helped Mason’s success, and the entire Office of the Provost takes pride in your accomplishment and commitment to excellence.

There goes my decade of service at George Mason University.

Eleven Years at Scalia Law School

Today marks my 11th year working at George Mason University Antonin Scalia Law School. As Director of Design and Web Services, I wear many hats, but my main focus is the law school website. It feels as if I had adopted and raised my own child and watched it grow from a toddler to a teenager.

When I first inherited the site from my predecessor, I had never worked with MODX before. The site was still running on the old codebase from MODX Evolution. To familiarize myself with the platform, I ripped the site apart and built everything from the ground up. I cleaned up the back-end codes and made sure the front-end markups were well structured. At the time when responsive design was still new, I implemented responsive layout starting with mobile first and progressive enhancement.

All the work I put in from the start had paid off in the long run. As the site grew over the years with countless iterations and several redesigns, the solid foundation on the backend, the clean markups on the frontend, and the visual presentation never spawned out of control. Under my watch, I maintained and nurtured every part of the site. I valued our visitors and respected their privacy. I pushed back when being asked to implement third-party trackers, including Facebook, Twitter, LinkedIn, and Google. I enhanced the user experience based on user studies, accessibility guidelines, and usability recommendations. I improved the design with new technologies such as CSS Grid and web fonts. I worked with developers to upgrade from MODX Evolution to MODX Revolution. I worked with the MODX team to migrate to MODX Cloud.

The site had been through different visions from three deans. The first dean and my supervisor gave me the freedom to shape the look and feel of the website. The second dean entrusted me to build a branding system for his vision: Learn. Challenge. Lead. Based on the University’s branding guidelines, typefaces, and colors, I implemented bright colors, bold typography, and inviting graphics. The site was vibrant and distinctive, yet still compliant with the Mason branding. The third and current dean wanted to tone down the look and feel. We went through several redesigns and ended up with what we have now.

Designing and developing the law school website has been not only my profession, but also my passion. I loved the web when I first discovered it many years ago and that love hasn’t changed. Between my professional and personal projects, I want to continue to make the web a better experience without tracking, wasting time, and frustrating users. my hope is to continue to maintain and to grow the law school website for many years to come.